Text Box: Joint expectations
Rounded Rectangle: VDS BRINK—
WHAT TO EXPECT

I will conduct myself in a professional manner and perform competently at all times.
I will provide clients with a Memorandum of Understanding clearly giving my understanding of the needs and objectives and will adhere to it if humanly possible.
I will only invoice my work after the session and a final report was compiled, discussed with the client and all the work done to her/his satisfaction
I will give excellent, quality service going beyond the expectations of the client. If not, the work will not be invoiced
I will not use any alcoholic beverages while performing my duties
I will treat every client as if I was the client
I will involve my collaborators in areas they are more competent such as teambuilding or motivational speaking at no extra cost to the client
I will see all people as equal and will never discriminate
I will, in group activities, use techniques to give all a fair opportunity to participate
I will not tolerate destructive or negative behaviour from any group member and will contract up-front accordingly
I will believe that a group is in my care and will never expose them to dangerous activities.
I will never stop learning and will treat each intervention as needing a unique approach
I will be available for clients and all participants before, during and after the event..

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Updated 25 December